Terms & Conditions

1. Payment

Standard Bookings (home relocation, office move, goods transport, student move): a 60% upfront payment is required at least 48 hours before the move to confirm and lock in your booking. No vehicle is dispatched without this payment. Late payment may attract additional charges. The remaining 40% is due on delivery.

Quick Intracity & Drop Off by LAPORT: full payment is required upfront as a single one-time payment before the move is confirmed.

2. Pricing

The agreed price is based strictly on the item list and locations provided at the time of booking. Any additions, changes, extra stops, or items not originally declared will attract additional charges. LAPORT reserves the right to revise the quoted price if the scope of the move changes from what was initially agreed.

3. Waiting Time

Waiting time at pickup is limited. If items are not ready or access to the pickup location is delayed beyond the agreed window, extra waiting charges may apply. Clients are advised to ensure all items are packed and accessible at the agreed time.

4. Liability

LAPORT is not responsible for pre-existing damage, weak or fragile furniture, or items that were not properly packed before loading — unless packing was carried out by our team.

Fragile items must be declared in advance. Undeclared fragile items are moved entirely at the owner's risk. LAPORT's liability is limited to damage caused directly by our handling and does not extend to items inadequately prepared by the client.

5. Access & Local Fees

Parking fees, estate access fees, or union charges — if applicable — are the client's responsibility, unless otherwise agreed in writing in advance. LAPORT will not be held liable for delays caused by restricted access or third-party fees not disclosed at the time of booking.

6. Cancellation Policy

If a client cancels after paying the deposit, 50% of the upfront payment already made is forfeited. This applies to short-notice cancellations as well, depending on driver and vehicle commitments already made on your behalf. LAPORT will communicate any applicable forfeitures clearly at the point of cancellation.

7. Restricted & Priority Items

LAPORT does not move cash or illegal goods under any circumstances.

Sensitive but legal business goods (e.g. foreign rice) may be moved on a case-by-case basis at LAPORT's discretion.

Perishables and livestock are accepted only as priority moves, booked separately, and are never combined with a standard relocation load.

Priority items are not accepted for Drop Off by LAPORT bookings.

8. Delivery Timelines

Estimated delivery times are provided in good faith but are not guaranteed, particularly for interstate moves where road and weather conditions may vary. LAPORT will communicate any significant delays promptly and work to resolve them as quickly as possible.

9. Photos & Booking Information

By uploading a photo during the booking process, you consent to it being used solely for the purpose of assessing and fulfilling your move request. Photos are stored securely and are not shared with any third party outside of the LAPORT team handling your booking.

10. Booking Confirmation

A booking request submitted through our website is not a guaranteed booking until a LAPORT coordinator confirms it via phone call and the required upfront or one-time payment is received. Once these conditions are met, the move is fully confirmed.

11. Governing Law

These Terms & Conditions are governed by the laws of the Federal Republic of Nigeria. Any disputes arising from the use of LAPORT's services shall be resolved in accordance with Nigerian law, and both parties agree to submit to the jurisdiction of Nigerian courts.

12. Changes to These Terms

LAPORT reserves the right to update these Terms & Conditions at any time. Changes will be posted on this page with an updated date. Continued use of our services after changes are posted constitutes acceptance of the revised terms.

13. Contact

For questions about these terms, reach us at: